Surface cleaning doesn't touch odor that's soaked into the padding underneath. Our enzyme-based treatment breaks down what's actually causing the smell, not just masking it.
It helps significantly, especially combined with our heavy stain removal add-on, but very old or repeated accidents may have caused permanent dye changes in the carpet fiber that no treatment can fully reverse. We'll always be upfront during your quote.
Yes — our enzyme and neutralizing treatments are pet-and-family-safe once the carpet has dried, which is our standard practice for every job.
It helps a lot. If you can point out known problem areas, or if the smell is noticeable but the spot isn't obvious, mention that in your quote request — we can also use a blacklight during the visit to help locate hidden stains.
Free, no-pressure quotes — most jobs quoted same day.